5 Important Things to Note Before Hiring Commercial Cleaners

There is no doubt that a clean working space is essential for a business to run smoothly and efficiently. It not only gives a better impression of the company to the customers and patrons but also ensures better performance, hygiene and health of your employees.

No matter whether you have a small office or a larger working space, cleaning it can be a tiring and time-consuming job. Moreover, it can adversely affect the productivity of the employees. So, the best idea is to hire a commercial cleaning company like Bond Cleaning Newcastle, and be free of all the hassles and problems related to office cleaning.

While there are many companies in the market offering their services for commercial cleaning, make a wise decision by following our list of 5 important things to note before hiring commercial cleaners:

Look for Customer Base, Referrals and History

• Any successful cleaning company cannot become trust-worthy in a day or a week. For a solid customer base, a company should have an established background and a professional team, who has already proven its worth.
• You can ask for references from your friends, relatives or business associates.
• You can also use the phone book and newspapers, but they can be confusing, as you will not be able to get any information on customer review or company background from there.
• The best way is to search on the internet and look for some local cleaning companies. You can go through the customer reviews, which is based on personal experience and is unbiased.
• Choose the company having the best reviews and a strong customer base.

Call them for a Quote

• Never make a final choice just by surfing the net. Once you have shortlisted a few companies, call them for an interview and ask them for a quote.
• It is imperative that you explain the type of work and services you need for your work space.
• Also, you need to understand well what kind of services the cleaning company may have to offer.
• Feel free to ask all the necessary questions from the representative of the company about the package they are offering to you as every company has a different package and schemes to provide.
• It is crucial that you understand the services that they would give to you before you hire them.

Check for Equipment to be used

• You are hiring a cleaning company to save your time as well as for the professional equipment they have for the best results.
• Keeping this in mind, you should always check for the equipment they are going to use at your premises before hiring them for your job.
• Ask for the list of equipment and their condition and age. Hire the company with all the latest and well-kept equipment.
• Also, check that the products they use for your space are chemical free and eco-friendly. By checking the apparatus and cleaning products, you are ensuring the safety of your employees.

Professionalism and Customer Care

• How to judge the professionalism of the company before they have performed a service for you is a tricky job. But if you have an eye for details you will be able to judge the book by its cover.
• The first thing is the website of the company; a professional company will have all its numbers in place, and the website will have an excellent presentation of the work.
• Observe how the representative of the company gives an introduction to you. A well-trained employee would follow a code of conduct and will have the nicest way of dealing.
• He will also have some negotiating powers and will carry catalogues, flyers and business card of the company.
• You should also enquire about the training of the people who would perform the job as inexperience may lead to accidents and thus compromising on the security of your employees.
• Most of us don’t keep customer care in mind while hiring the services of a cleaning company. The people who have experienced bad customer service after the job is over, stress on the need to check about the after sale service offered by the company.
• You can check the same by making calls to the company and sending emails to them.
• Observe whether the response is prompt or not; this will give you a preview of customer service the company will give after the services are hired.

Insurance and Licence

• Last but not the least, you should make sure to check the licence, and the insurance company has to offer.
• A reputed and professional company will have an adequate renewed permit and will provide liability insurance regarding the services they are offering.
• This insurance should cover any damage caused during the cleaning process and any harm caused to anyone due to any unavoidable situation during the job.
• Keep above points in mind before hiring a cleaning company and have a happy and safe experience.